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Trust is Paramount


It is very important for any client to feel comfortable and to have trust in their therapist. For this to happen, the client should know what to expect from treatments and have each step clearly explained. Indeed it is equally important for the therapist to receive feedback from the client. We pride ourselves on having trust based, transparent conversations to not only build that trust but to also give the best chance for the treatments to be effective. 

Listed below are some questions our clients ask - especially when coming for their first treatment.

Please contact us if you have any further questions or concerns and we'll be delighted to help.

Do I have to have something wrong to book a treatment? 

No - Many clients regularly have a 'maintenance' treatment - this will complement a training or rehabilitation programme and can act to prevent potential issues. It is also an opportunity for you to discuss minor niggles and how best to manage changes in your activity.

What is soft tissue therapy?

Soft tissue therapy contains a range of techniques to treat muscles, tendons, ligaments, fascia and connective tissue in the body. It can help address acute injuries as well as longer term conditions looking at postural alignment and muscle imbalances.

What should I wear?

There are no fixed rules but it is best to arrive for your appointment wearing loose comfortable clothing. Some techniques and treatments can be applied with or through clothing whereas for some it may be more effective to move, undo or remove an item of clothing. Privacy and discretion will be maintained at all times and if you are uncomfortable in any way please discuss with the therapist. They will ensure any concerns are addressed and if necessary alternative methods used.

Do you do home visits? 

Yes, no problem.  It is likely that the treatment will involve the use of a couch (will be provided) so we ask that there is appropriate space and car parking at the location. Please discuss this with us in advance.

Will it hurt? 

Generally 'no' although some techniques can be uncomfortable. Pain and discomfort varies from person to person and the therapist will always discuss this with you, invite feedback and change method if necessary.

The overriding feeling should be one of relief and relaxation after muscles have been loosened and stretched.

What conditions can you help with ?

The list is extensive.

In simple terms we can help with soft tissue (muscles, tendons, ligaments) injuries in both early (acute) stages and as the issue repairs and rebuilds. these may include strains and sprains and often come on quickly as a result of a twist, trip or sudden movement. We can help with overuse injuries which often appear more gradually and may be due muscle imbalance or posture.

Other common conditions that we can help with are sciatica, headaches, plantar fasciitis. to name but a few. Always discuss with your therapist and if we cannot help we may refer you on to other modes of treatment.

What should I do before and after my treatment ? 

Do not drink alcohol before or immediately after your treatment. It is also best to allow plenty of time to digest a meal before your treatment.

Depending on your treatment you may feel very relaxed afterward so it is best to not undertake any strenuous activity or sudden movements. We can treat immediately before/after sporting activity but will amend our treatment accordingly. Always inform the therapist what you have been doing and what you are planning to do.

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